Erdelez, S. (1999) "Information encountering: it's more than just bumping into information." Bulletin of the American Association for Information Science [Online], 25(3), 25-29. http://www.asis.org/Bulletin/Feb-99/erdelez.html
This article introduces the concept of information encountering and relates it to the wider context of information acquisition. Participants were asked to recall information encountering experiences. Four categories of information encounterers are identified and issues of timeframe, user needs and practical implications are addressed, including emotional and cognitive changes. The author concludes that information encountering is an important area of information acquisition and should inform future consideration of user behaviour.